Delete your Yipii account & data

This page explains how to delete your Yipii account (including the Yipii Driver and Yipii Mobility apps) and the personal data associated with it. It applies to accounts created directly with Yipii. If you were added to a fleet by an employer or fleet operator, please also read “If you were added by a fleet” below.

1. Delete your account in the app

The fastest way is from the app itself:

• Open Yipii Driver and go to Profile (or Settings).
• Choose Leave fleet / Delete account.
• Confirm. This removes your membership, your phone as a tracker, and your associated app data.

2. Request deletion by email

You can also ask us to delete your account and personal data. Email [email protected] from the email address on your account, with the subject “Delete my account”. We verify the request and delete your account and associated personal data within 30 days, and confirm once it’s done.

3. What we delete

When you delete your account, we remove:

• Your profile information (name, email, phone number);
• Your login credentials and authentication tokens;
• Your phone’s tracker identity and the location history tied to you;
• Content you submitted through the app (for example fuel logs, expenses, vehicle checklists, and documents you uploaded).

4. Delete specific data without closing your account

You don’t have to delete your whole account to remove data. If you’d like us to delete only certain information (for example your location history or documents you uploaded), email [email protected] describing what you’d like removed, and we’ll action it within 30 days.

5. What we may keep, and for how long

We may retain a limited amount of data where the law requires it, for example records needed to meet accounting, tax, or other legal obligations, for the statutory retention period. We may also keep data in anonymised or aggregated form that can no longer identify you. Backups are purged on our normal rotation.

6. If you were added by a fleet

If an employer or fleet operator gave you access, they are the controller of the fleet’s operational data and Yipii acts as a processor on their behalf. Deleting your account (or leaving the fleet) removes your personal access and app data, but the fleet operator may retain operational records under their own obligations. To have those records deleted, contact your fleet operator, or email us and we’ll help route the request.

7. Contact

For any question about deleting your account or data, contact [email protected]. See also our Privacy Policy.